Política de envío

⭐ Shipping Policy

Shipping responsible party: Mustafa El Achir Tata (Spain)
Website: mybabyclue.store
Contact: mybabyclue@gmail.com · WhatsApp +34 614 643 800
Business address: Av. Rodríguez Acosta, Motril, Granada, Spain

Processing times
All orders require a processing time of 1–2 business days before being shipped. During this period, payment is verified, the package is prepared, and it is handed over to the carrier.

Shipping times
Once shipped, orders take between 4 and 9 business days to reach their destination. The total estimated delivery time is 6 to 11 days.

Shipping zones
We ship worldwide. Times may vary depending on the country, customs, or external logistics delays.

Order tracking
When your order ships, you'll receive an email with the tracking number. If you don't receive it, you can request it by writing to our support team.

Incorrect or incomplete address
If the customer enters an incorrect or incomplete address, we cannot guarantee delivery. In the event of a return due to a wrong address, the customer will be responsible for the reshipping costs.

Lost or delayed packages
If your order goes more than 15 business days without an update, contact us and we'll open an investigation with the carrier. In the event of a confirmed loss, we'll send a replacement at no cost.

Damaged products
If your order arrives damaged, you must contact us within a maximum of 48 hours of receipt with photos of the product and the packaging. After verification, we'll send a replacement at no cost.