Política de privacidad

Última actualización: 28 de julio de 2026

Pasolibre gestiona de esta tienda y este sitio web, incluidos los datos, el contenido, las funciones, las herramientas, los productos y los servicios para ofrecerle a usted, el cliente, una experiencia de compra seleccionada (los “Servicios”). Pasolibre cuenta con tecnología de Shopify que nos permite ofrecerle los Servicios. Esta Política de privacidad describe cómo recopilamos, utilizamos y divulgamos su información personal cuando visita, utiliza o realiza una compra u otra transacción a través de los Servicios o cuando se comunica con nosotros por cualquier otro medio. En caso de conflicto entre nuestros Términos del Servicio y esta Política de privacidad, prevalecerá esta Política de privacidad en lo que respecta a la recopilación, el tratamiento y la divulgación de su información personal.

Le rogamos que lea atentamente esta Política de privacidad. Al utilizar y acceder a cualquiera de los Servicios, usted reconoce haber leído esta Política de privacidad y entender la forma en que se recopila, utiliza y divulga su información personal, de conformidad con lo establecido en la presente Política de privacidad.

Información personal que recopilamos o tratamos

Cuando utilizamos el término "información personal", nos referimos a cualquier dato que le identifique o que pueda vincularse razonablemente con usted o con otra persona. La información personal no incluye los datos recopilados de forma anónima ni aquellos que hayan sido desidentificados, de modo que no puedan identificarle ni vincularse razonablemente con usted. Podemos recopilar o tratar las siguientes categorías de información personal —incluidas las inferencias obtenidas a partir de dicha información—, en función de cómo interactúe con los Servicios, del lugar en el que resida y de lo que permita o exija la legislación aplicable:

• Detalles de contacto incluidos su nombre, dirección, dirección de facturación, dirección de envío, número de teléfono y dirección de correo electrónico.
• Información financiera incluidos los números de tarjeta de crédito, tarjeta de débito y cuentas financieras, la información de las tarjetas de pago, los datos de cuentas financieras, los detalles de las transacciones, la forma de pago, la confirmación del pago y otra información relacionada con el pago.
• Información de la cuenta incluidos su nombre de usuario, contraseña, preguntas de seguridad, preferencias y configuración.
• Información sobre transacciones incluidos los artículos que consulta, añade a su carrito, guarda en su lista de deseos o compra, devuelve, cambia o cancela, así como sus transacciones anteriores
• Comunicaciones con nosotros incluida la información que nos facilite en sus comunicaciones con nosotros, por ejemplo, al enviar una reclamación al servicio de atención al cliente.
• Información del dispositivo incluida información sobre su dispositivo, navegador o conexión de red, su dirección IP y otros identificadores únicos.
• Información sobre el uso incluida la información relativa a su interacción con los Servicios, como el modo y el momento en que los utiliza o navega por ellos.

Fuentes de información personal

Podemos recopilar información personal de las siguientes fuentes:

• Directamente de usted incluido cuando crea una cuenta, visita o utiliza los Servicios, se comunica con nosotros o nos proporciona su información personal por cualquier otro medio.
• Automáticamente a través de los Servicios incluida la información procedente de su dispositivo cuando utiliza nuestros productos o servicios o visita nuestros sitios web, así como mediante el uso de cookies y tecnologías similares;
• De nuestros proveedores de servicios incluido cuando los contratamos para habilitar determinada tecnología o cuando recopilan o tratan su información personal en nuestro nombre;
• De nuestros partners o de otros terceros.

Cómo utilizamos su información personal

Según cómo interactúe con nosotros o qué Servicios utilice, podemos utilizar su información personal para los siguientes fines:

• Prestar, personalizar y mejorar los Servicios. Utilizamos su información personal para prestarle los Servicios, lo que incluye cumplir el contrato celebrado con usted, procesar sus pagos, gestionar sus pedidos, recordar sus preferencias y los artículos que le interesan, enviarle notificaciones relacionadas con su cuenta, tramitar compras, devoluciones, cambios u otras transacciones, crear, mantener y gestionar su cuenta, organizar el envío, facilitar devoluciones y cambios, permitirle publicar reseñas y ofrecerle una experiencia de compra personalizada, como recomendarle productos relacionados con sus compras. Esto puede incluir el uso de su información personal para personalizar y mejorar los Servicios.
• Marketing y publicidad. Utilizamos su información personal con fines de marketing y promoción, como enviarle comunicaciones comerciales, publicitarias y promocionales por correo electrónico, mensaje de texto o correo postal, así como mostrarle anuncios en línea sobre productos o servicios en los propios Servicios o en otros sitios web, incluso en función de artículos que haya comprado previamente, añadido al carrito u otras actividades realizadas en los Servicios.
• Seguridad y prevención de fraudes. Utilizamos su información personal para autenticar su cuenta, ofrecer una experiencia de compra y pago segura, detectar, investigar o actuar ante posibles actividades fraudulentas, ilegales, peligrosas o malintencionadas, proteger la seguridad pública y garantizar la seguridad de nuestros servicios. Si decide utilizar los Servicios y registrar una cuenta, usted es responsable de mantener la confidencialidad de sus credenciales de acceso. Le recomendamos encarecidamente que no comparta su nombre de usuario, contraseña ni otra información con nadie.
• Comunicaciones con usted. Utilizamos su información personal para ofrecerle atención al cliente, responder a sus solicitudes, prestarle servicios de forma eficaz y mantener nuestra relación comercial con usted.
• Motivos legales. Utilizamos su información personal para cumplir con la legislación aplicable o responder a procedimientos legales válidos, incluidas solicitudes de organismos encargados del cumplimiento de la legislación o de autoridades gubernamentales, así como para investigar o participar en procesos de descubrimiento civil, litigios potenciales o reales u otros procedimientos legales de carácter contencioso, y para hacer cumplir o investigar posibles infracciones de nuestros términos o políticas.

Cómo divulgamos la información personal

En determinadas circunstancias, podemos divulgar su información personal a terceros por motivos legítimos, de conformidad con esta Política de privacidad. Tales circunstancias pueden incluir:

• Con Shopify, proveedores y otros terceros que prestan servicios en nuestro nombre (por ejemplo, gestión de TI, procesamiento de pagos, análisis de datos, atención al cliente, almacenamiento en la nube, gestión de pedidos y envíos).
• Con partners comerciales y de marketing para prestar servicios de marketing y mostrarle publicidad. Por ejemplo, utilizamos Shopify para respaldar la publicidad personalizada mediante servicios de terceros, basada en su actividad en línea con distintos comercios y sitios web. Nuestros partners comerciales y de marketing utilizarán su información de acuerdo con sus propios avisos de privacidad. Según el lugar en el que resida, es posible que tenga derecho a indicarnos que no compartamos información sobre usted con fines de publicidad y marketing personalizados, basados en su actividad en línea con distintos emprendedores y sitios web. Puede ejercer sus derechos para oponerse a dichos usos aquí
• Cuando usted nos lo indique, lo solicite o consienta de otro modo la divulgación de determinada información a terceros, por ejemplo, para enviarle productos o mediante el uso de widgets de redes sociales o integraciones de inicio de sesión.
• Con nuestros afiliados o, en general, dentro de nuestro grupo empresarial.
• En relación con una transacción comercial, como una fusión o un proceso de insolvencia, para cumplir con las obligaciones legales aplicables (incluida la respuesta a citaciones judiciales, órdenes de registro u otras solicitudes similares), para hacer cumplir los Términos del Servicio o políticas correspondientes, y para proteger o defender los Servicios, nuestros derechos y los derechos de nuestros usuarios u otras personas.

Relación con Shopify

Los Servicios se alojan en Shopify, que recopila y procesa información personal sobre su acceso y uso de los Servicios, a fin de proporcionarle y mejorar los Servicios para usted. Con el objetivo de ofrecerle y mejorar los Servicios, la información que usted envíe a los Servicios se transmitirá y compartirá con Shopify y con terceros que podrían estar ubicados en países diferentes al suyo. Además, para ayudar a proteger, desarrollar y mejorar nuestro negocio, utilizamos determinadas funciones avanzadas de Shopify que incorporan datos e información obtenidos a partir de sus interacciones con nuestra tienda, con otros emprendedores y con la propia plataforma de Shopify. Para ofrecer estas funciones avanzadas, Shopify puede utilizar información personal recopilada sobre sus interacciones con nuestra tienda, con otros emprendedores y con la propia plataforma de Shopify. En estas circunstancias, Shopify es responsable del tratamiento de su información personal, incluida la respuesta a sus solicitudes para ejercer sus derechos sobre el uso de dicha información para dichos fines. Para obtener más información sobre cómo Shopify utiliza su información personal y sobre los derechos que pueda tener, puede consultar la Política de privacidad del consumidor de Shopify . Según el lugar en el que resida, puede ejercer determinados derechos respecto a su información personal aquí Enlace al portal de privacidad de Shopify.

Sitios web y enlaces de terceros

Last updated: July 28, 2026

My Baby Clue operates this store and website, including all data, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). My Baby Clue is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or when you otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed as set out in this Privacy Policy.

Personal information we collect or process

When we use the term "personal information," we mean any information that identifies you or that could reasonably be linked to you or another person. Personal information does not include information collected anonymously or that has been de-identified so that it cannot identify you or be reasonably linked to you. We may collect or process the following categories of personal information — including inferences drawn from this information — depending on how you interact with the Services, where you reside, and what applicable law permits or requires:

Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, and financial account numbers, payment card information, financial account details, transaction details, payment method, payment confirmation, and other payment-related information.
Account information including your username, password, security questions, preferences, and settings.
Transaction information including the items you view, add to your cart, save to your wishlist, or purchase, return, exchange, or cancel, as well as your previous transactions.
Communications with us including the information you provide in your communications with us, for example, when submitting a customer service inquiry.
Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information including information about your interaction with the Services, such as how and when you use or browse them.

Sources of personal information

We may collect personal information from the following sources:

Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
Automatically through the Services including information from your device when you use our products or services or visit our websites, as well as through the use of cookies and similar technologies.
From our service providers including when we engage them to enable certain technology or when they collect or process your personal information on our behalf.
From our partners or other third parties.

How we use your personal information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

Provide, personalize, and improve the Services. We use your personal information to provide you with the Services, which includes fulfilling our contract with you, processing your payments, managing your orders, remembering your preferences and the items you're interested in, sending you account-related notifications, processing purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging shipping, facilitating returns and exchanges, allowing you to post reviews, and providing you with a personalized shopping experience, such as recommending products related to your purchases. This may include using your personal information to personalize and improve the Services.
Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending you commercial, advertising, and promotional communications by email, text message, or postal mail, as well as showing you online ads for products or services within the Services or on other websites, including based on items you have previously purchased, added to your cart, or other activities on the Services.
Security and fraud prevention. We use your personal information to authenticate your account, provide a secure shopping and checkout experience, detect, investigate, or act on possible fraudulent, illegal, dangerous, or malicious activity, protect public safety, and secure our services. If you choose to use the Services and register an account, you are responsible for keeping your login credentials confidential. We strongly recommend that you do not share your username, password, or other information with anyone.
Communicating with you. We use your personal information to provide customer support, respond to your requests, serve you effectively, and maintain our business relationship with you.
Legal reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government authorities, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate reasons, in accordance with this Privacy Policy. Such circumstances may include:

With Shopify, vendors, and other third parties who provide services on our behalf (for example, IT management, payment processing, data analytics, customer support, cloud storage, and order fulfillment and shipping).
With business and marketing partners to provide marketing services and show you advertising. For example, we use Shopify to support personalized advertising through third-party services, based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have the right to instruct us not to share information about you for personalized advertising and marketing purposes, based on your online activity with different businesses and websites. You may exercise your rights to object to such uses here.
When you instruct, request, or otherwise consent to the disclosure of certain information to third parties, for example, to ship products to you or through the use of social media widgets or login integrations.
With our affiliates or otherwise within our corporate group.
In connection with a business transaction, such as a merger or insolvency proceeding, to comply with applicable legal obligations (including responding to subpoenas, search warrants, or similar requests), to enforce the applicable Terms of Service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. To provide and improve the Services, the information you submit to the Services will be transmitted to and shared with Shopify and third parties that may be located in countries other than yours. In addition, to help protect, develop, and improve our business, we use certain advanced Shopify features that incorporate data and information obtained from your interactions with our store, with other merchants, and with the Shopify platform itself. To provide these advanced features, Shopify may use personal information collected about your interactions with our store, with other merchants, and with the Shopify platform itself. In these circumstances, Shopify is responsible for processing your personal information, including responding to your requests to exercise your rights over the use of such information for these purposes. To learn more about how Shopify uses your personal information and the rights you may have, you can review Shopify's Consumer Privacy Policy. Depending on where you reside, you may exercise certain rights regarding your personal information here [link to Shopify's privacy portal].

Third-party websites and links

The Services may include links to websites or other online platforms operated by third parties. If you access links that direct you to sites not affiliated with or controlled by us, we recommend that you review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of the information they contain. Information you provide in public or semi-public spaces — including information you share on third-party social media platforms — may also be visible to other users of the Services and to users of those third-party platforms, without limitation as to its use by us or third parties. The inclusion of such links does not by itself imply any endorsement of the content of those platforms or of their owners or operators, unless expressly stated within the Services.

Children's data

The Services are not intended to be used by minors, and we do not knowingly collect personal information from minors under applicable law in your jurisdiction. If you are a parent or legal guardian of a minor who has provided us with their personal information, you may contact us using the details provided below to request its deletion. As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as these terms are defined under applicable law) the personal information of individuals under 16 years of age.

Security and retention of your information

Please note that no security measure is perfect or impenetrable, and we cannot guarantee "absolute security." In addition, any information you send to us may not be secure during transmission. We recommend that you do not use insecure channels to send us sensitive or confidential information.

How long we retain your personal information depends on several factors, such as the need to maintain your account, provide you with the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your rights and choices

Depending on where you reside, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in some cases we may decline your request as permitted by law.

Right of access. You may have the right to request access to the personal information we hold about you.
Right to deletion. You may have the right to request that we delete the personal information we hold about you.
Right to correction. You may have the right to request that we correct inaccurate personal information we hold about you.
Right to data portability. You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
Right to object to the sale or sharing of data for personalized advertising. Depending on where you reside, you may have the right to object to the "sale" or "sharing" of your personal information, or to object to the processing of such information for purposes considered "targeted advertising," as established under applicable privacy laws. You may exercise your rights to object to such uses here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on your location, we will automatically treat this as a request to opt out for the device and browser you use. If we can associate the device sending the signal with a Shopify account, we will apply the opt-out request to that account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Except for the Global Privacy Control signal, we do not recognize other "Do Not Track (DNT)" signals that may be sent from your web browser or device.
Managing communication preferences. We may send you promotional emails, and you can opt out of receiving them at any time using the unsubscribe option that appears in our emails. If you opt out, we may still send you non-promotional emails, such as those related to your account or the orders you have placed.

If you reside in the United Kingdom or the European Economic Area (EEA), and subject to the exceptions and limitations provided by local law, you may exercise the following rights in addition to those mentioned above:

Objection to processing and restriction of processing: You may have the right to request that we stop or limit the processing of your personal information for certain purposes.
Withdrawal of consent: Where the processing of your personal information is based on your consent, you have the right to withdraw that consent. If you withdraw your consent, this will not affect the lawfulness of the processing carried out based on your consent before its withdrawal.

You may exercise any of these rights at the places indicated within the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and the rights you may have — including those related to data processed by Shopify — you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required by applicable law. In accordance with applicable law, you may designate an authorized agent to submit requests on your behalf to exercise your rights. Before accepting a request from an agent, we will require the agent to provide proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request within a reasonable time, as established by applicable law.

Complaints

If you have a complaint about how we process your personal information, please contact us using the contact details provided below. Depending on where you reside, you may have the right to appeal our decision by contacting us using the contact details provided below, or to file a complaint with your local data protection authority. For the EEA, you can find a list of data protection authorities here.

International transfers

Please note that we may transfer, store, and process your personal information outside the country in which you reside.

If we transfer your personal information outside the European Economic Area (EEA) or the United Kingdom, we will use recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses (SCCs) or any equivalent contract issued by the competent UK authority, as applicable, unless the transfer is made to a country that has been recognized as providing an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the updated version of this Privacy Policy on this website, update the "Last updated" date, and notify you of changes as required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of the rights available to you, please call us at +34 614 64 38 00, email us at mybabyclue@gmail.com, or contact us at Calle Rodríguez Acosta 7, 18600, Granada, Spain. For the purposes of applicable data protection law, we are the data controller of your personal information